Impact of engagement exist in organisations' internal environment on employees' motivation, satisfaction, commitment and turnover intention
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Tarih
2021
Yazarlar
Dergi Başlığı
Dergi ISSN
Cilt Başlığı
Yayıncı
EDP Sciences
Erişim Hakkı
info:eu-repo/semantics/openAccess
Özet
Examining the impact of engagement exist in organisations' internal environment on employees' motivation, satisfaction, commitment and turnover intention is the main aim of this research. To achieve this, Hilton Park Lane, London UK hotel was chosen as a case to conduct this research. Interview and questionnaire methods were used together to reach the main aim. The findings from the interview showed that the hotel did not have a separate employee engagement strategy but rather the management has been trying to engage its employees by social activities and providing discounted services. Statistical analyses showed that employee disengagement is positively related with employee turnover intention and employee turnover statistics at Hilton Park Lane. Although no statistically significant result was obtained regarding the correlation between employee disengagement, job satisfaction and motivation, the findings suggested that lack of motivation and dissatisfaction with job could be the underlying factors which would lead employee disengagement. © The Authors, published by EDP Sciences, 2021.
Açıklama
2021 Ural Environmental Science Forum on Sustainable Development of Industrial Region, UESF 2021 -- 17 February 2021 through 19 February 2021 -- Chelyabinsk -- 169225
Anahtar Kelimeler
Human resource management, Job satisfaction, Motivation, Planning, Surveys, Employee engagement, Employee turnover, Social activities, Turnover intentions, Underlying factors, Sustainable development
Kaynak
E3S Web of Conferences
WoS Q Değeri
Scopus Q Değeri
Q4
Cilt
258