A New Exhaustion Emerged with COVID-19 and Digitalization: A Qualitative Study on Zoom Fatigue

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dc.contributor.authorKara, Işıl Usta
dc.contributor.authorErsoy, Esma Görkem
dc.date.accessioned2025-03-26T15:54:31Z
dc.date.available2025-03-26T15:54:31Z
dc.date.issued2022
dc.departmentİstanbul Esenyurt Üniversitesi
dc.description.abstractThe study aimed to reveal the physical, mental, and emotional effects of Zoom fatigue and the behaviors of the participants during the use of the video conference programs. Zoom fatigue refers to the feeling of exhaustion associated with the use of videoconferencing. Bailenson (2021) states that the concept of 'Zoom Fatigue', is used for general evaluations of video conferencing. With the COVID-19, education activities started to be carried out through video conference programs. Therefore, it is important to examine Zoom fatigue in the education sector. The sample of the study consists of 51 participants. 30% of the participants are teachers and 70% of the participants are academic staff. The data were obtained through the semi-structured interview form. Qualitative research methods were preferred to evaluate and interpret subjective experiences, perceptions, and feelings of the participants. The data were analyzed by descriptive analysis technique. According to the results of the study, Zoom fatigue affects the physical and mental well-being of the users negatively. Zoom fatigue causes exhaustion, stress and increases the mental and cognitive load. Especially among women, mirror anxiety is experienced. The study will guide employees and organizations about struggling with Zoom fatigue. Also, the study will contribute to organizational behavior literature.
dc.identifier.doi10.26466/opusjsr.1069072
dc.identifier.endpage379
dc.identifier.issn2791-9781
dc.identifier.issn2791-9862
dc.identifier.issue46
dc.identifier.startpage365
dc.identifier.trdizinid511536
dc.identifier.urihttps://doi.org/10.26466/opusjsr.1069072
dc.identifier.urihttps://search.trdizin.gov.tr/tr/yayin/detay/511536
dc.identifier.urihttps://hdl.handle.net/20.500.14704/589
dc.identifier.volume19
dc.indekslendigikaynakTR-Dizin
dc.language.isoen
dc.relation.ispartofOPUS Toplum Araştırmaları Dergisi
dc.relation.publicationcategoryMakale - Ulusal Hakemli Dergi - Kurum Öğretim Elemanı
dc.rightsinfo:eu-repo/semantics/openAccess
dc.snmzKA_TR_20250326
dc.subjectİşletme
dc.subjectSağlık Politikaları ve Hizmetleri
dc.titleA New Exhaustion Emerged with COVID-19 and Digitalization: A Qualitative Study on Zoom Fatigue
dc.typeArticle

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