Determination of satisfaction levels of individuals participating in cultural tourism with chatgpt

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dc.contributor.authorYaşar, Emre
dc.contributor.authorTür, Erge
dc.contributor.authorYayla, Eda
dc.contributor.authorÖztürk, Ismail
dc.date.accessioned2025-03-26T16:10:03Z
dc.date.available2025-03-26T16:10:03Z
dc.date.issued2024
dc.departmentİstanbul Esenyurt Üniversitesi
dc.description.abstractChatGPT plays a crucial role in analyzing online comments from tourists, as demonstrated in this study. Through its analysis and interpretation capabilities, ChatGPT effectively identifies satisfaction factors in tourist comments regarding Zelve Open Air Museum, Pasabagi, Guray Museum, Goreme National Park, and Kaymakli Underground City. By delineating both positive and negative factors, ChatGPT adds a new dimension to the evaluation of online comments. Moreover, ChatGPT assigns satisfaction scores to these factors, further enhancing its contribution to the analysis of tourist feedback. Overall, this study highlights ChatGPT's ability to parse online comments, identify satisfaction factors, and provide valuable insights into tourist experiences. ©2024, IGI Global. All rights reserved.
dc.identifier.doi10.4018/979-8-3693-3158-3.ch004
dc.identifier.endpage109
dc.identifier.isbn979-836933159-0
dc.identifier.isbn979-836933158-3
dc.identifier.scopus2-s2.0-85201741781
dc.identifier.scopusqualityN/A
dc.identifier.startpage89
dc.identifier.urihttps://doi.org/10.4018/979-8-3693-3158-3.ch004
dc.identifier.urihttps://hdl.handle.net/20.500.14704/807
dc.indekslendigikaynakScopus
dc.language.isoen
dc.publisherIGI Global
dc.relation.ispartofCultural, Gastronomy, and Adventure Tourism Development
dc.relation.publicationcategoryKitap Bölümü - Uluslararası
dc.rightsinfo:eu-repo/semantics/closedAccess
dc.snmzKA_Scopus_20250326
dc.titleDetermination of satisfaction levels of individuals participating in cultural tourism with chatgpt
dc.typeBook Part

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